14-day right of withdrawal: For online orders of ready-made designs from our catalogue, you can withdraw within 14 days of receiving your order, without giving a reason.
Personalised products: Items printed with your own photo, text, name, logo or design are made to your specifications, so the right of withdrawal does not apply to them.
Faulty or incorrect items: If your item is defective or does not match your order (for example wrong size, colour, design or text), you are covered by the 2-year statutory warranty: we will repair, replace or refund it. Just send us a photo at info@wenswind.com – we cover the return costs for faulty items.
Full details: Refund Policy