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FAQ

Answers to most common questions about products, orders, shipments, and payments.
T shirt Apparel
Quality of the products Plus

When it comes to quality, we take pride in offering the best. Our custom apparel is made in Turkey, renowned for its textile excellence. Crafted from 100% cotton, our garments ensure superior comfort and breathability. Each item is carefully designed to provide the perfect fit, ensuring you look and feel your best. Experience the difference of our meticulously crafted custom apparel, tailored to meet your unique style and preferences.

Care instructions Plus

To maintain the longevity of your custom prints, we recommend following these care instructions: wash inside out (or reversed) on a gentle cycle with cold water (30°C) and avoid using a drying machine. By adhering to these guidelines, you can enjoy your vibrant custom apparel for years to come.

How long the prints last? Plus

Our prints are designed to withstand the test of time. With proper care, we guarantee that your custom prints will endure approximately 60 washes without fading or deteriorating. Follow our care instructions to ensure the longevity of your personalized garments. Enjoy vibrant and durable prints that make a lasting impression.

What types of garments can be printed on? Plus

We understand the desire to personalize your favorite clothing items. You can bring your own apparel for custom printing; however, there are important considerations to keep in mind. For optimal results, please ensure that the garments are 100% cotton or close to 100%, as we cannot guarantee satisfactory printing on other materials. While we strive to deliver exceptional quality, longevity cannot be guaranteed for brought products, as we have no control over their previous wear and care. Trust in our expertise for printing on 100% cotton garments and unleash your creativity with confidence.

Printer and fax Printing
Printing Technology Plus

Unleash Your Designs with Precision and Vibrancy. Our advanced Direct-to-Garment (DTG) printing technology brings your vision to life on custom apparel, delivering stunning, detailed prints with vibrant colors. Experience the power of DTG printing and create personalized garments that reflect your unique style.

How much time? Plus

With our streamlined process, we can print and complete one custom shirt in less than 10 minutes. Experience swift turnaround times without compromising on quality.

Size of the printing area Plus

The maximum size for custom prints is 35cm x 40cm, providing ample space to showcase your designs.

Can you print in color? Plus

Our custom printing services offer the beauty and impact of full-color printing. With meticulous attention to detail, we bring your designs to life in vibrant, true-to-life colors. From rich hues to intricate gradients, every detail is captured with precision. Trust us to deliver stunning, full-color prints that exceed your expectations.

Can I print a design on both the front and back of the garment? Plus

Yes, you can print a design on both the front and back of the garment.
To request double-sided printing, simply leave a message in the pop-up box that appears when you view the products in your cart. Click on "Add Order Note" and specify your desire for printing on both sides. Our team will ensure that your design is applied to both the front and back of the garment, creating a truly personalized and eye-catching piece.

Cart Ordering
How do I place an order? Plus

Placing an order is as easy as 1-2-3. Add your desired products to the
cart and proceed to the checkout. Review your order details, provide
necessary information, and you're done! Enjoy a hassle-free ordering
experience with us. Start creating your custom apparel today!

What is the minimum quantity for an order? Plus

From one to many, there's no minimum quantity required. Customize and order exactly what you need, without limitations.

Are there any discounts available for bulk orders? Plus

Seeking discounted pricing for your bulk order? We invite you to contact
us
to explore exclusive offers tailored to the quantity of products and
ink utilization in your design. Our dedicated team is here to assist
you with personalized pricing options that meet your specific
requirements. Don't miss out on the opportunity to save on your bulk
order. Reach out to us today and let us discuss the details of your
project!

How long does it take to process and ship an order? Plus

The processing and shipping time of an order can vary based on factors
such as the size of the order and current order traffic. However, as a
general guideline, we strive to ensure your order is processed and
shipped within 3-5 days. This timeframe allows us to maintain the
highest standards of quality while efficiently preparing your custom
apparel for shipment. Rest assured, our goal is to deliver your order
promptly, ensuring it arrives in your hands as quickly as possible.

What are the available payment options? Plus

We provide flexible payment options to suit your preferences. Our primary payment method is online payment, allowing you to securely complete your transaction using various online payment gateways. Additionally, we also offer Cash on Delivery (COD) for added convenience. Please note that COD may incur additional fees to cover processing and logistics. Choose the payment option that works best for you and enjoy a seamless shopping experience with us.

Is there a return or exchange policy? Plus

We value your satisfaction and strive to provide a seamless shopping
experience. If, for any reason, you are not completely satisfied with
your order, we offer a hassle-free return and exchange policy. Please
ensure that the items are in their original condition and packaging.
Simply reach out to our customer support within 14 days of
receiving your order to initiate the return or exchange process. Our
team will guide you through the steps and assist you in finding a
suitable solution. Your happiness is our priority, and we are here to
ensure your utmost satisfaction with your purchase.

Can I customize multiple products in a single order? Plus

Personalize multiple products effortlessly in one order. Customize an
apparel, add it to your cart, and seamlessly move on to the next. Enjoy
the convenience of creating a unique collection with ease.

Shipping box Shipping and Delivery
How long does it take for my order to be shipped? Plus

We value your time, which is why we strive to deliver your order promptly. Our standard delivery timeframe is approximately 3-5 days. Count on us to get your custom apparel to your doorstep in a timely manner.

What countries do you ship to? Plus

We offer delivery across Europe for your convenience. Please note that pricing may vary based on your country of delivery. Rest assured, the exact delivery price will be displayed at the checkout, ensuring transparency and no surprises. We aim to provide a seamless shopping experience from start to finish.

Which delivery service are you using? Plus

We entrust your orders to the reliable hands of GLS delivery services. With their trusted network and efficient operations, we ensure secure and timely delivery of your custom apparel. Rest easy knowing that your package is in safe hands, and track its journey every step of the way. Experience peace of mind with GLS delivery services.

Do you offer expedited shipping options? Plus

Currently, we offer standard shipping options for all orders. While we do not provide expedited shipping services at this time, we ensure that our standard shipping process is efficient and reliable. Our dedicated team works diligently to process and ship your order within the estimated timeframe, ensuring timely deliveries. We appreciate your understanding and patience as we strive to provide the best possible shipping experience for all our customers.

Can I track the status of my shipment? Plus

Absolutely! You can easily track the status of your shipment by visiting
the GLS website
. Once your order is dispatched, you will receive a
tracking number via email. Simply enter the tracking number on the GLS
website's tracking section, and you'll be able to monitor the progress
of your package in real-time. Rest assured, we provide you with the
tools to stay informed and updated every step of the way. Track your
shipment effortlessly and anticipate the exciting arrival of your custom
apparel!

How much does shipping cost? Plus

Shipping costs are calculated based on your delivery location. For orders within Hungary, the shipping cost is a flat rate of 1900 FT. For international orders, the shipping cost will vary depending on the destination country. To find out the exact shipping cost for your specific location, simply proceed to the checkout page. The shipping cost will be displayed during the checkout process, ensuring transparency and eliminating any surprises. We strive to provide fair and competitive shipping rates to deliver your custom apparel to you efficiently and securely.

Document FILE FOR CUSTOM PRINTING
What file format do I need? Plus

We make it hassle-free to bring your designs to life. Our custom printing services accept various file formats, including JPEG, PNG, SVG, and PDF. Whether you have a high-resolution image (JPEG/PNG), a scalable vector design (SVG), or a professional document (PDF), we've got you covered. Simply provide your preferred file format, and our expert team will ensure a seamless integration for stunning results. Get ready to transform your ideas into wearable art effortlessly.

Optimal Image Resolution Plus

To ensure your custom-printed t-shirt showcases your design flawlessly, it's important to consider image resolution. We recommend a minimum resolution of 1100x750 pixels for optimal clarity and detail. This guideline helps ensure your image looks stunning on the t-shirt, capturing every nuance of your design. Our team of experts will work diligently to bring your high-resolution artwork to life, guaranteeing picture-perfect results that exceed your expectations.

Preparing the file Plus

To ensure accurate and efficient pricing, we recommend preparing your printing files in advance. Simply upload your finalized design file, and our system will calculate the printing cost based on the number of files uploaded

Contact us

If you didn't find the answer to your question here feel free to contact us and we will help you get the information you are looking for!
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